Life Sciences Center of Excellence
Discover our seamless travel and meetings solutions tailored to employees, healthcare professionals and patients in the life sciences industry.
We are the only agency that can provide a fully customized and progressive, compliant, globally integrated solution across travel, meetings and consultancy through our Life Sciences Center of Excellence.
With over 30 years of experience servicing life sciences companies, we understand and support customers across the healthcare spectrum from pharmaceuticals to hospital systems, CROs, and beyond. Life sciences customers cannot be managed as ‘typical’ corporate programs. We prioritize a positive travel and meetings experience which can be a reputational differentiator – whether you are working with HCPs in speaker programs, colleagues traveling to a medical congress, or patients participating in clinical trials or advocacy.
Our expanded service offering enhances your travel program through
Life sciences expertise
Leading-edge technology
Patient-first approach
Latest news and insights
Learn more about our prescription for success:
HCP and Patient Travel Team
Our dedicated team provides the tailored support HCPs and patients require. The specialized HCP and Patient Travel team delivers:
- cost and duty-of-care transparency
- unparalleled traveler and attendee experience
- adherence to customer-specific compliance requirements
- maximized visibility
- mitigated risk
- enhanced productivity and technology efficiencies
- 24/7/365 support
Group Travel
Our group travel models maintain enhanced service delivery with standardization across all markets. More than 75% of our group travel clients leverage their corporate discounts. Further, our proprietary tool, DecisionSource®, allows for per meeting reporting across different traveler types. We also realize that travelers are looking for simple online solutions to manage their experiences, and over 66% of our group travel customers offer online booking options via their meeting technology.
Guest Travel
BCD Invite digitizes and simplifies the end-to-end guest booking process for non-profiled travelers, including HCPs. It accommodates multiple levels of administrative management and supports secure profile creation, updates and deletion. It also enables varied event types, with the ability to upload files to efficiently manage large groups—all with payment options that ensure traveler compliance, help manage spending, and uphold security standards.
Meetings & Events
Elevate your life sciences events with our expert central congress management and tailored speakers bureau services. Our industry-specific knowledge and global reach ensures we deliver events that exceed expectations while fostering collaboration and innovation. Our teams have the knowledge, experience, and technology needed to plan quality and compliant programs. We offer single-source services for Strategic Meetings Management, Events, and HCP meetings while bringing full-service capabilities across solution design, technology, onsite execution, go-to-market strategies and more. Our dedicated teams are made up of project managers, meeting planners, and compliance specialists, all available to successfully implement and oversee your programs.
Compliance
We know compliance is critically important for life sciences business enablement. To ensure adherence, our teams are fortified with up-to-date resource guides and a comprehensive suite of training modules specific to the life sciences industry.
Our Compliance Champions Program harnesses the expertise of 60 champions across 30 markets, improving connectivity across the regulatory landscape.
BCD’s compliance approach is powered by proprietary technology to streamline processes and allow online reimbursement of HCPs.
Integrity transparency protection
Duty of care
We go beyond the transaction to ensure your travelers and meeting attendees are safe while on the road through:
- comprehensive strategy analysis
- robust reporting
- automated risk alerts
- proprietary and interactive security map
- integrations with security services
- proactive care and response
Seamless payment and reimbursement services
Digital invoice management
Automated reconciliation capabilities
Reimbursement services
Virtual payment options
New relocation travel process improves global mobility for pharma company
The client’s mobility process was confusing because relocation travel was booked in the U.S. or Switzerland, while assignments and housing were handled in the host regions. Learn how BCD simplified the process with a hub system for relocation travel.
Kerrie Henshaw-Cox
Global Commercial Lead, AstraZeneca
Paige Furr
Global Business Service, Enterprise Travel and Meetings, Pfizer
Meet the team
Teri Miller
Executive Vice President, Global Client Team
Life Sciences Center of Excellence
Executive Sponsor
BCD Travel
Ashley Williams, MBA
Senior Vice President
Life Sciences Center of Excellence
BCD Meetings & Events
Jim Mahoney
Senior Vice President, Global Client Team
Life Sciences Center of Excellence
Senior Executive
BCD Travel
Kendra Cassels
Director, Solutions Enablement
Life Sciences Center of Excellence
BCD Travel
Shirley Stroud
Senior Compliance Manager
Life Sciences Center of Excellence
BCD Travel
Heather Morrow
Medical Communications Manager
Life Sciences Center of Excellence
BCD Travel